


The Strata Owner's Communication Playbook
Navigating strata can feel overwhelming, especially when you’re not sure how to ask the right questions or who to speak to.
The Strata Owner’s Communication Playbook gives you practical scripts, templates, and conversation starters for common strata situations, so you can communicate confidently and avoid misunderstandings.
Whether you’re following up on a repair, asking about levies, or clarifying a decision with the committee, this guide will help you get the clarity you need without the stress.
What’s Inside:
✅ 25+ practical conversation starters and scripts
✅ Real-world scenarios, written in calm, professional language
✅ Covers maintenance, levies, meetings, approvals, and communication tips
✅ Helps you avoid common communication traps and get better outcomes
Who This Is For:
✅ Strata owners who want to communicate effectively
✅ Buyers new to strata looking for support beyond the report
✅ Anyone managing or living in strata who wants clear, calm guidance
This playbook is designed to help you handle the day-to-day of strata living with less stress and more confidence.
Created by Craig Baylis, founder of Coastal Strata, this premium guide is built from insights gained across more than 13,000 strata reports and thousands of conversations with NSW buyers, agents, and conveyancers.
Whether you’ve bought before or this is your first strata purchase, this resource will help you read between the lines, spot what matters, and feel confident about your next steps , without getting overwhelmed by jargon or guesswork.
Note: Your address is only required by the payment processor for security purposes. It won’t be used for shipping or marketing.
Navigating strata can feel overwhelming, especially when you’re not sure how to ask the right questions or who to speak to.
The Strata Owner’s Communication Playbook gives you practical scripts, templates, and conversation starters for common strata situations, so you can communicate confidently and avoid misunderstandings.
Whether you’re following up on a repair, asking about levies, or clarifying a decision with the committee, this guide will help you get the clarity you need without the stress.
What’s Inside:
✅ 25+ practical conversation starters and scripts
✅ Real-world scenarios, written in calm, professional language
✅ Covers maintenance, levies, meetings, approvals, and communication tips
✅ Helps you avoid common communication traps and get better outcomes
Who This Is For:
✅ Strata owners who want to communicate effectively
✅ Buyers new to strata looking for support beyond the report
✅ Anyone managing or living in strata who wants clear, calm guidance
This playbook is designed to help you handle the day-to-day of strata living with less stress and more confidence.
Created by Craig Baylis, founder of Coastal Strata, this premium guide is built from insights gained across more than 13,000 strata reports and thousands of conversations with NSW buyers, agents, and conveyancers.
Whether you’ve bought before or this is your first strata purchase, this resource will help you read between the lines, spot what matters, and feel confident about your next steps , without getting overwhelmed by jargon or guesswork.
Note: Your address is only required by the payment processor for security purposes. It won’t be used for shipping or marketing.
Navigating strata can feel overwhelming, especially when you’re not sure how to ask the right questions or who to speak to.
The Strata Owner’s Communication Playbook gives you practical scripts, templates, and conversation starters for common strata situations, so you can communicate confidently and avoid misunderstandings.
Whether you’re following up on a repair, asking about levies, or clarifying a decision with the committee, this guide will help you get the clarity you need without the stress.
What’s Inside:
✅ 25+ practical conversation starters and scripts
✅ Real-world scenarios, written in calm, professional language
✅ Covers maintenance, levies, meetings, approvals, and communication tips
✅ Helps you avoid common communication traps and get better outcomes
Who This Is For:
✅ Strata owners who want to communicate effectively
✅ Buyers new to strata looking for support beyond the report
✅ Anyone managing or living in strata who wants clear, calm guidance
This playbook is designed to help you handle the day-to-day of strata living with less stress and more confidence.
Created by Craig Baylis, founder of Coastal Strata, this premium guide is built from insights gained across more than 13,000 strata reports and thousands of conversations with NSW buyers, agents, and conveyancers.
Whether you’ve bought before or this is your first strata purchase, this resource will help you read between the lines, spot what matters, and feel confident about your next steps , without getting overwhelmed by jargon or guesswork.
Note: Your address is only required by the payment processor for security purposes. It won’t be used for shipping or marketing.